Shipping & Postage

Shipping and postage is via Australia Post and is dispatched within 3-5 business days of payment. Please note Sassy Soul has no  is not responsible for delays & can’t accelerate transit times, as this is in the hands of Australia Post and Customs. Should an item be damaged in transit, please sumbit a refurn form from the customer care section of our website with photos of the item(s) showing the damage, including returning the product in the original packaging. This information is required by Australia Post to cover any  insurance claims for damaged goods.

Within Australia

Economy Option – No tracking (3-5 business day after dispatch)

  • Total weight up to 500g = $5.50 (letter size)

Express Post – Tracking:

  • weight up to 3kg – $15 (parcel size)

International

International orders are sent via Australia Post.  Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to.

  • International Sachet – Tracked *** – $20.00
  • Express Sachet – Tracked (2-4 days) – $40.00

Processing Times

We process & post within 3-5 business days, unless there is a question regarding your order in which case we will contact you via email. Postage times are estimated from the next day after postage has occurred. You will receive an email confirmation to say postage has occurred, the timeframe count will be taken from the following day.